Zhong shan Xin Yuan Rubber Co. Ltd is Located in Zhongshan city, Guangdong Province, China.
1. Our company make the silicone product for 15 years, and have own design team to custom the silicone product. And can provide free artwork for customers.
2. Our company product main export Europe and USA, Canada, Australia and Brazil etc Country.
3. Our company is Located in Zhongshan City, Guangdong province, China. It have one hour from Guangzhou, it have 30 minute from Zhongshan City, and It have two hours from shenzhen.
4. Our company is VIP of FedEx and DHL, TNT. We can help customer choose the best shipping methods and cheapest shipping fee.
5. Our company accept little order quantity to check the quality for customer, and provide the free artwork.
6. My company have serval thousand mould, we can make all kinds of silicone product.
7. My company have enough stock to satify customer needs, delivey time is fast.
Our Return Policy:
1. We test or check every piece product before packing, and with solid box well packing, normally goods will be arrived in good situation.
2. Receive goods within 7days, If there is any goods with defect(not used item), please send us email for this problem, better show picture or video to display it more clearly. We can resend new one for free or refund payment.
3. If you donot sell the goods well, you can also return goods to change new models, within 3 months after you get goods, but shipping fee should be responsible by yourself.
4. Any used goods not accept return.
Our Services:
1. When got customer inquiry, we will reply AM 7.00 to PM 24.00.
2. Can reply customer all request on time.
3. We can talking by e-mail, skype, MSN, webchat, trademanager.
4. Help customer finished frist order.
5. Received payment on time confirm customer, delivery goods on time confirm tracking number to customer, goods arrived custom on time inform customer.
6. When customer received goods, any problem can contact us.
Payment Terms:
1. Paypal (If customer like send paypal request, paypal invoice, we will make it)
2. Western Union
3. T/T
4. Escrow (If you want to convenient, can supply us full address, phone number, received person, we can send order by escrow to you)
5. MoneyGram
6. Alipay
Delivery time & Shipping Ways:
1. Sample time: 5-7 working days / Production time: 12-15 working days
2. Shipping can by express (DHL, EMS, UPS, FedEx IP, FedEx IE, LEW), Post (SAL, China Post, Swden Post), Sea (Delivery to customer port)
FAQ
1. What′s your best price for this product?
A: All model price according to the quantity, when got your quantity, I will quoto the best price to you.
2. What is your MOQ? Can I mixed style and color?
A: If the model have stock, MOQ is 30PCS per model, can mixed colors. We can make customer color, MOQ is 1000PCS per color.
3. What is the delivery time?
A: If have stock, delivery time is 2-3 working days, we have many order need package, thanks for customer understand us.
4. What is your packing?
A: Our all original packing is OPP bag or bubble bag. If you need box (metel box or paper box or customer design box) need pay other cost.
5. Can we print our own logo?
A: Sure, we can make customer logo. Some model 100PCS is ok. But 500PCS can got good price, The logo fee 500PCS is free
6. What about the warranty?
A: We are very confident in our products, and we pack them very well, so usually you will receive your order
In good condition. But to avoid any subsequent trouble regarding quality issue, we suggest that you check the
Watches once you receive them, and let us know the details if there is any damaged ones, so that we can deal.
Quality is our life, We wil provide the best service and price to you!
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